When does Dynamics 365 consulting make sense?
When ERP, CRM, data and integrations need to reflect the company's real process, reduce operational risk and prepare evolution without isolated modules.
Dynamics 365
Dynamics 365 consulting for critical operations
Alligator works in Microsoft Dynamics 365 environments when ERP, CRM, data, integrations and operations need to function as coherent architecture, not isolated modules.
Dynamics environment
Dynamics with architecture
Finance
Supply Chain
Sales
Service
Project Ops
Dataverse
ProcessoIntegraçãoSustentação
Process
Design before customization
The platform must reflect the real flow, not only the list of available screens.
Integration
Systems connected with control
Data, APIs, documents and satellite systems need to enter the design from the beginning.
Support
Operations followed after go-live
The project is only done when the routine stabilizes, exceptions appear and the team can operate.
Starting point
Dynamics 365 does not solve a poorly understood process by itself
The platform is strong, but outcomes depend on operational design, architecture decisions, data quality, reliable integrations and close support to the routine. When these points are separated, the environment grows with customizations that are hard to explain, low traceability and excessive dependence on a few people.
Operational foundation
What must be resolved well
Before discussing screens, workflows or extensions, we look at what supports the operation: process, data, integration, security and change capacity.
01
Operational model
Finance, sales, service, supply chain and projects need to be connected to the real way the company operates.
02
Data and responsibilities
Fields, master data, integrations and approvals need clear ownership, meaning and consequence.
03
Disciplined extensions
Customizations enter when they solve a real need without creating a parallel platform that is hard to sustain.
04
Integration architecture
Dataverse, Azure, APIs, files and legacy systems need to communicate through predictable and observable paths.
Work fronts
Where Alligator usually enters
The work can start in a new project, a production operation or an environment that needs to regain clarity.
Implementation
Go-live with risk awareness
We support design, integrations, data, tests and cutover to reduce operational surprise during transition.
Evolution
Extensions, automation and Power Platform
We build capabilities connected to the process, taking care not to create unnecessary complexity.
Stabilization
Environments already in production
We enter to understand exceptions, correct fragile points, organize priorities and prepare the next cycle.
The Alligator Way
How Alligator delivers
The work combines architecture, execution and support. The goal is to make Dynamics help the operation, not only exist as the central system.
01
Diagnose
We map flow, dependencies, data, integrations, customizations and risk points.
02
Architect
We define the design across Dynamics, Dataverse, Azure, external systems, automations and controls.
03
Execute
We implement configurations, extensions, integrations, tests and adjustments with technical ownership.
04
Stabilize
We follow production, treat real exceptions and leave operations ready to evolve with confidence.
FAQ
Frequently asked questions
Short answers to common questions before a technical conversation.
Does Alligator only implement Dynamics 365?
No. We work on process design, architecture, integrations, extensions, automations, stabilization and support for Microsoft Dynamics 365 environments.
How does Alligator reduce risk in Dynamics 365 projects?
We map dependencies, data, integrations, customizations and cutover points before execution. Then we follow production to treat real exceptions.
Next step
Want to organize Dynamics 365 without creating more complexity?
Let us understand the environment, separate what is process, integration, data and customization, and design the next step with technical clarity.